LASH INFO

What are eyelash extensions?

Eyelash Extensions are used to enhance the look of one’s natural lashes. It is a non-invasive procedure that lengthens your natural lashes, with options to change the thickness and curl.

Are Lash Extensions safe?

Eyelash Extensions are safe as long as the procedure is done by a certified and highly experienced lash technician.

How can I prepare for my lash appointment?

Please refrain from wearing any makeup, or products that contain oils around the eye area. If you do happen to be wearing eye makeup, be prepared to remove it before your appointment. The oil from these products can be very hard to remove, this can affect the way your lashes adhere and how long they last.

How do I choose the look I want?

You can choose your own style freely. In case you do need assistance, our lash specialists will give you their professional advice based on your eye shape, face shape, and your needs. If you would like to receive their expert opinion please arrive at least 10 minutes before your scheduled appointment.

Will my natural lashes fall out and be damaged during or after the process?

The eyelash extensions will not damage your natural lashes. Remember our own natural lashes have their own cycle where they fall out and new lashes grow back, just like our hair. The cycle of our natural lashes takes 2-3 months. Be aware that our natural lashes shed during certain periods of the year. Our lash technicians will never allow you to make a choice that will result in any damage to your natural lashes.

How long will my new lashes last?

The lash extensions can last for 3-6 weeks or longer, this is all based on how you take care of them. We always recommend coming back for a refill every 3-4 weeks.

Do I still need to put mascara on my new lashes?

No, never apply mascara to your eyelash extensions.

How soon can I wet my lashes after they are applied?

Allow the glue to dry for about 6 hours after the process. After that 6 hour period has passed you may return to your regular routine!

Can I use lash serum with my eyelash extensions?

Yes, however only the liquid- based serum can be used one – two weeks after eyelash extensions application.

How do I take care of my new lashes so they will last longer?

Do not get your lashes wet for the first 6 hours after your appointment, the glue must dry completely. Do not use waterproof eyeliner, or any type of mascara. Also, avoid using oil- based makeup remover, you can use anything that is water based. To cleanse your lashes daily, use Lash Shampoo. Refrain from rubbing your eyes, or pulling out the lashes.

Anything else I need to know?

Don’t get too close to fire, your lashes are now longer than what you are used too! The fire will burn these lashes, and possibly cause some serious damage! Avoid direct heat from the sun, this exposure for long periods of time can cause your lashes to fall out. If you gave any concerns such as being allergic to glue, tell us ASAP so we can do an allergy test before the application process.

What happens if I need to cancel my appointment?

If you need to make a cancellation please let us know as soon as possible! You can do this by sending us an email or giving us a call! All cancellations must be made 24 hours prior to your appointment. If your cancellation is not made within the appropriate time frame, you will be required to make a 50% deposit if you wish to rebook. This 50% deposit will be used towards the service you are booking, if you do not show up to this appointment or are more than 15 minutes late you will lose your deposit. Your appointment will also be considered cancelled if you are more than 15 minutes late. After 15 minutes your appointment will automatically be cancelled and you will need to make the above deposit upon rebooking. We are so sorry about any inconveniences this may cause, and hope you understand that our time is very valuable.